Hosted and On-Premise VoIP Solutions
“Harness the Power of Business Class Cloud Communication Services”
WHAT IS VoIP?
Voice over IP (VoIP) are phone services that are accessible through an Internet connection. VoIP is typically more cost effective and scalable than traditional phone systems. With both Hosted PBX and VoIP, your staff can work from the office, home, on the road or through their Smartphone.
WHAT IS HOSTED PBX?
Hosted PBX (Private Branch Exchange) is the modern version of the traditional telephone closet. The new hosted, or cloud model puts the brains of a phone closet into maintained data centers, streamlining your business communications and improve productivity—without the need to purchase expensive, complex, depreciating phone system software and hardware.
WHAT ARE BENEFITS OF VoIP?
Our VoIP solutions are simple to use. User-friendly,with the ability to customize —no experience necessary. With a hosted system, you’re able to scale up or down as needed, without the wait associated with traditional phone lines. With Hosted PBX, the office is anywhere you need it to be. Feature-rich solution with call routing features and leading application integrations.
Our Managed VoIP Solutions Include
MOBILITY
Be mobile and make and receive calls like you're in the office.Always be reachable by extending the IP phone to your mobile devices.
Automatically update your call routes based on your updated presence/status.
DESKTOP INTEGRATION
Boost productivity with PC-based call management.DESKTOP INTEGRATION
Enjoy one-click dialing, hold, transfer, park, and more
CALL CENTER
Intelligently distribute and manage incoming calls.CALL CENTER
Provide a real-time agent and queue performance dashboard, and historical reports.
Multi-Site Support
Elimination of inter-office long distance and local call chargesImprove employee collaboration and reduce costs
Extension dialing, call transfer, and call park across all sites.
Analytics
Track call activity metrics that drive your buisnessStay on top of queues and agent performance in real time.
Security & Backup
VOIP system security and 24/7 availability fail-overs.Fail over options so that you never miss any calls.
Fully secured and optimized for outages and disaster recovery.
Who We Are
Your Trusted Technology Partner
Cyber Specialists have over 20 years of Information Technology experience. Delivering Next-Generation, Fully Managed IT Services and Managed Security Services to Small Business, Government, Financial Institutions and Healthcare Providers. With offices throughout Southern California, we provide complete life-cycle of IT assets, from Procurement, Deployment, Help desk, Network Administration, Consulting and Network Security.
Our highly professional team of Technology Consultants and Cybersecurity experts are ready to partner with you to provide an unparalleled level of customer support and Technology Service. From Vulnerability Assessments, Fully Managed Protection and Continuous Threat Monitoring, we’ll protect your network, deliver phenomenal support and provide peace of mind.
Contact one our team members today. 800-306-9444
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Inland Empire
33175 Temecula Parkway
Temecula, CA 92592
Main Office: 800.306.9444
Los Angeles
3200 Wilshire Boulevard, Suite 111-67
Los Angeles, CA 90010
Main Office: 800.306.9444
Orange County
3200 Wilshire Boulevard, Suite 111-67
Los Angeles, CA 90010
Main Office: 800.306.9444